To share your issue report with the Medieval Empires team, please locate the player log file on your device:
For Mac users: Navigate to~/Library/Logs/MoonGaming/Medieval Empires/Player.log
For Windows users: Navigate to%AppData%\LocalLow\MoonGaming\Medieval Empires\Player.log
or%AppData%\..\LocalLow\MoonGaming\Medieval Empires\Player.log
Once you've located the file, you can send it to us for further investigating the issue.