We apologize for any inconvenience you may be experiencing while switching accounts. Our team is actively working with our partner to ensure a smooth authentication process. Here are some steps that could help resolve the issue for now.

1. Clear cookies for https://immutable.com

Google Chrome:

1. Open Chrome and click the three-dot menu in the top-right corner.
2. Select "Settings".
3. Scroll down and click "Privacy and security".
4. Click on "Cookies and other site data".
5. Click on "See all site data and permissions".
6. Use the search bar to findimmutable.com.
7. Click the trash icon next to the site to clear cookies.

Mozilla Firefox:

1. Open Firefox and click the three-line menu in the top-right corner.
2. Select "Options".
3. Click on "Privacy & Security" in the left menu.
4. Scroll down to "Cookies and Site Data" and click "Manage Data".
5. Use the search bar to findimmutable.com.
6. Select the site and click "Remove Selected".
7. Click "Save Changes".

Safari (macOS):

1. Open Safari and click "Safari" in the top-left corner.
2. Select "Preferences".
3. Go to the "Privacy" tab.
4. Click "Manage Website Data".
5. Use the search bar to findimmutable.com.
6. Select the site and click "Remove".

Microsoft Edge:

1. Open Edge and click the three-dot menu in the top-right corner.
2. Select "Settings".
3. Click on "Cookies and site permissions".
4. Click on "Manage and delete cookies and site data".
5. Click on "See all cookies and site data".
6. Use the search bar to findimmutable.com.
7. Click the arrow next to the site and then the trash icon to clear cookies.

2. Delete cache

Follow these steps for your specific browser to delete the cache: You can specifically delete target cache related to immutable.com or just delete all caches.

Google Chrome:

1. Open Chrome and click the three-dot menu in the top-right corner.
2. Select "More tools" > "Clear browsing data".
3. In the "Time range" drop-down menu, select "All time".
4. Check "Cached images and files".
5. Click "Clear data".

Mozilla Firefox:

1. Open Firefox and click the three-line menu in the top-right corner.
2. Select "Options".
3. Click on "Privacy & Security" in the left menu.
4. Scroll down to "Cookies and Site Data" and click "Clear Data".
5. Check "Cached Web Content".
6. Click "Clear".

Safari (macOS):

1. Open Safari and click "Safari" in the top-left corner.
2. Select "Preferences".
3. Go to the "Advanced" tab and check "Show Develop menu in menu bar".
4. Close the Preferences window.
5. Click "Develop" in the menu bar and select "Empty Caches".

Microsoft Edge:

1. Open Edge and click the three-dot menu in the top-right corner.
2. Select "Settings".
3. Click on "Privacy, search, and services".
4. Under "Clear browsing data", click "Choose what to clear".
5. In the "Time range" drop-down menu, select "All time".
6. Check "Cached images and files".
7. Click "Clear now".

3. Try logging in the game again

4. If clearing cookies and cache does not resolve the issue, try the following:

1. Ensure your browser is up-to-date.
2. Restart your browser.
3. Try accessing the site in an incognito or private browsing window.
4. If the issue persists, consider reaching out to the support team for further assistance.

By following these steps, you should be able to resolve issues related to authentication cookies not being cleared properly.