If you’re having trouble logging into Medieval Empires, please try the following steps to resolve the issue:

1. Restart the Game
   Sometimes, a simple restart can solve the issue. Close the game completely and reopen it.

2. Reinstall the Game
   Uninstall Medieval Empires from your device, then reinstall the latest version of the game from the website. 

3. Make Sure You Have the Latest Version
   Whenever a new version of the game is available, you will get a popup in the game client asking you to download it. 

4. Clear Your Local Data
   Removing local data can often help with login issues. Here’s how to delete your local data:

   • For Mac Users:
     Go to this folder and delete it:
     ~/Library/Application Support/com.medievalempires

   • For Windows Users:
     Open "File Explorer" and go to:
     %AppData%\..\LocalLow
     Find and delete the "MoonGaming" folder.

If you still can’t log in after trying these steps, please reach out to our support team for further assistance.